Performing a Normal (Soft) Reset on a z22
A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.
Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.
To perform a soft reset:
- To do a soft reset, use the tip of the stylus to gently press the reset button on the bottom of your device.
Performing a Hard Reset on a z22
A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.
Caution if you perform a full reset, your Palm z22 returns to its default settings and looses all information that is not recorded in ROM.
To perform a hard reset:
- Press and hold the power button.
- While holding the power button, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld.
- Wait for the Palm Powered™ logo to appear, and then release the power button.
- When you see the message that warns you about erasing all of the info on your handheld, do one of the following:
- Press Up on the 5-way navigator to finish the reset and show the touchscreen.
- Press any other button to do a soft reset.
- When prompted, tap to align the screen, and then select the language you want to use on your handheld. A screen appears showing the Palm logo and a progress bar.
- When the Welcome screen appears, the hard reset is complete. Follow the instructions to set up your handheld.
