Performing a Normal (Soft) Reset on a Tungsten E
A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.
Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.
To perform a soft reset:
- Use the tip of the stylus to gently press the reset button inside the hole on the back panel of your handheld.
Performing a Hard Reset on a Tungsten E
A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.
Caution if you perform a full reset, your Palm Tungsten E returns to its default settings and looses all information that is not recorded in ROM.
To perform a hard reset:
- Press and hold the power button on the top panel of the handheld.
- While holding the power button, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld.
- Wait for the Palm Powered™ logo to appear, and then release the power button.
- When you see the message that warns you about erasing all of the info on your handheld, do one of the following:
• Press Up on the navigator 
to finish the reset and show the touchscreen.
• Press any other button to do a soft reset.
