Performing a Normal (Soft) Reset on a Tungsten E2

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.

Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.

To perform a soft reset:

  1. To do a soft reset, use the tip of the stylus to gently press the reset button inside the hole on the back panel of your handheld.
Palm Tungsten E2 Reset Button Location

Performing a Hard Reset on a Tungsten E2

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.

Caution if you perform a full reset, your Palm Tungsten E2 returns to its default settings and looses all information that is not recorded in ROM.

To perform a hard reset:

  1. Press and hold the power button.
  2. While holding the power button, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld.
  3. Wait for the Palm Powered™ logo to appear, and then release the power button.
  4. When you see the message that warns you about erasing all of the info on your handheld, do one of the following:

• Press Up on the 5-way navigator to finish the reset and show the touchscreen.

• Press any other button to do a soft reset.


Page last modified on November 17, 2010, at 09:16 AM