Performing a Normal (Soft) Reset on a Treo 750
A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.
Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.
To perform a soft reset:
- If your smartphone responds to key presses, press and hold Power/End
to turn off your phone.
- If the screen display is on, press Power/End
to turn off the screen.
- Open the expansion card slot door on the side of your smartphone.
- Use the stylus tip to gently press the reset button next to the expansion card slot.

- Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone.
Performing a Hard Reset on a Treo 750
A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.
Caution if you perform a full reset, your Palm Treo 750 returns to its default settings and looses all information that is not recorded in ROM.
To perform a hard reset:
- Synchronize your smartphone with your computer so that your smartphone applications and info can be restored by synchronizing again after you perform the hard rest.
- Open the expansion card slot door on the side of your smartphone.
- If the screen is off, press Power/End
to wake up the screen.
- While pressing and holding Power/End
, use the tip of the stylus to gently press and hold the reset button next to the expansion card slot.
- Continue pressing and holding both buttons until the “Erase all data?” prompt appears.
- Press Up
to confirm the hard reset.
- Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone.
- (Optional) Synchronize to restore yourpreviously synchronized info. If you us a backup utility, you may also need to restore a backup to recover additional info and settings.
