Performing a Normal (Soft) Reset on a Treo 750

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.

Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.

To perform a soft reset:

  1. If your smartphone responds to key presses, press and hold Power/End to turn off your phone.
  2. If the screen display is on, press Power/End to turn off the screen.
  3. Open the expansion card slot door on the side of your smartphone.
  4. Use the stylus tip to gently press the reset button next to the expansion card slot.
Palm Treo 750 Reset Button Location
  1. Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone.

Performing a Hard Reset on a Treo 750

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.

Caution if you perform a full reset, your Palm Treo 750 returns to its default settings and looses all information that is not recorded in ROM.

To perform a hard reset:

  1. Synchronize your smartphone with your computer so that your smartphone applications and info can be restored by synchronizing again after you perform the hard rest.
  2. Open the expansion card slot door on the side of your smartphone.
  3. If the screen is off, press Power/End to wake up the screen.
  4. While pressing and holding Power/End , use the tip of the stylus to gently press and hold the reset button next to the expansion card slot.
  5. Continue pressing and holding both buttons until the “Erase all data?” prompt appears.
  6. Press Up to confirm the hard reset.
  7. Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone.
  8. (Optional) Synchronize to restore yourpreviously synchronized info. If you us a backup utility, you may also need to restore a backup to recover additional info and settings.


Page last modified on November 16, 2010, at 06:16 AM