Performing a Normal (Soft) Reset on a Treo 700wx

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.

Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.

To perform a soft reset:

  1. Press the battery door release button, and slide the battery door downward to remove it from your smartphone.
  2. Use the stylus tip to gently press the reset button on the back of your smartphone.
  3. Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone.
Palm Treo 700wx Reset Button Location

Performing a Hard Reset on a Treo 700wx

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.

Caution if you perform a full reset, your Palm Treo 750 returns to its default settings and looses all information that is not recorded in ROM.

To perform a hard reset:

  1. Press the Battery Door Release button, and slide the battery door downward to remove it from your smartphone.
  2. While pressing and holding Power/End , use the tip of the stylus to gently press the reset button on the back of your smartphone.
  3. Continue pressing and holding Power/End . When the logo screen appears, release Power/End .
  4. When the “Erase all data?” prompt appears, press Up . to confirm the hard reset.
  5. If a language selection screen appears, select the same language you selected for your desktop software.
  6. Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone.
  7. (Optional) Sync your smartphone with your computer to restore your previously synchronized info. Connect your smartphone to your computer, press Menu (right action key), and then select Programs > ActiveSync > Sync. If you use a backup utility, you mayalso need to restore a backup to recover additional info and settings.


Page last modified on November 16, 2010, at 07:16 AM