Palm LifeDrive Hard Reset

Performing a Normal (Soft) Reset on a LifeDrive

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.

Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.

To perform a soft reset:

1. To do a soft reset, use the tip of the stylus to gently press the reset button on the bottom of your device.

Performing a Hard Reset on a LifeDrive

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.

Caution if you perform a full reset, your Palm LifeDrive returns to its default settings and looses all information that is not recorded in ROM.

To perform a hard reset:

1. Slide the power switch to the right and hold it in that position.
2. While holding the switch to the right, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button on the bottom of your device.
3. Wait for the reset screen to appear, and then release the power switch.

1. On the reset screen, do one of the following:

• Quick Erase Press Up on the 5-waynavigator to do a Quick Erase reset. This eliminates user information on the drive in such a way that there is

no info available to anyone using the device. A Quick Erase reset takes approximately 5 minutes.

• Secure Erase Press Down on the 5-way to do a Secure Erase reset. This completely deletes all user info on the drive. A Secure Erase reset takes about 20-25 minutes.

IMPORTANT [!]: Do a Secure Erase reset if you are turning the device over to a new owner. A Secure Erase helps prevent your files from being restored or recompiled by a new owner who might remove the hard drive and use a drive reader to access your information. Do a Quick Erase reset for a regular hard reset, to get your device to wake up and respond again.

NOTE: If you use a password to protect your device, you must do a Secure Erase when you hard reset your device; the Quick Erase option does not appearon the reset screen.

During the reset process, a status screen appears with the words “Quick Erase”or “Secure Erase” and a progress bar, followed by screens showing the palmOne, Palm Powered™ and LifeDrive™ logos.

1. When prompted, tap to align the screen, and then select the language you want to use on your device. A screen appears showing the palmOne logo and a progress bar.

1. When the Welcome screen appears, the hard reset is complete. Follow the instructions to set up your device.