Performing a Normal (Soft) Reset on an Apple iPhone 5
A normal reset is sometimes called a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.
Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.
To restart your device:
- Press and hold the On/Off Sleep/Wake Button until the red slider appears.
- Slide your finger across the slider to turn off iPhone.
- To turn iPhone back on, press and hold the 'On/Off Sleep/Wake' Button until the Apple logo appears.
Performing a Full (Hard) Reset on an Apple iPhone 5
A full reset is sometimes called a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM (Random Access Memory).
Caution if you perform a full reset, your Apple iPhone 5 returns to its default settings and looses all information that is not recorded in ROM (Read Only Memory).
Make sure you have the latest version of iTunes installed and running before attempting to update.
- Select Settings which is located on the Home Screen.
- From here, tap General.
- Scroll to the bottom and tap Reset.
- Follow the on-screen instructions and select Erase All Content and Settings.
- Finally, tap Yes to confirm the hard reset.
- Your iPhone 5 will now erase everything and reboot.