Performing a Normal (Soft) Reset on a HTC Snap

A normal reset is sometimes called a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.

Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.

To restart your device:

  • Remove the battery and wait for a few seconds.
  • Reinstall the battery to reset the device.

Performing a Hard Reset on a HTC Snap

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM (Random Access Memory).

Caution if you perform a full reset, your HTC Snap returns to its default settings and looses all information that is not recorded in ROM (Read Only Memory).

The most convenient way to do a factory reset is via the device's settings. To perform a hard reset from the device's settings:

  • Tap Start then Accessories then Clear Storage.
  • Follow the on screen instructions to perform the hard reset.

To perform a hard reset using the device's buttons:

  • Remove the battery, wait for a few seconds then reinsert the battery to turn off the phone.
  • While holding the Volume Up Button down, briefly press the Power Button.
  • When the screen shows Android images, release the Volume Down Button.
  • Use Volume Down to select Factory Reset and then press the Power Button.

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Page last modified on January 04, 2013, at 03:55 PM