Performing a Normal (Soft) Reset on a HTC Raphael

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.

Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.

To perform a soft reset

  • With your thumb or finger, open the back cover by lifting up from the left side of the cover.
  • Use the stylus tip to press the RESET button located at the bottom of the device.
  • Your phone restarts and displays the Home screen.
HTC Raphael Reset Button Location

Performing a Hard Reset on a HTC Raphael

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.

Caution if you perform a full reset, your HTC Raphael returns to its default settings and looses all information that is not recorded in ROM.

To perform a hard reset

  • With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the ENTER button shortly and release it.
HTC Raphael Enter Button Location
HTC Raphael Volume Button Location
  • Continue holding the VOLUME UP and VOLUME DOWN buttons until you see the following message on the screen:
HTC Raphael Screen Output
  • Release the VOLUME UP and VOLUME DOWN buttons. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

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Page last modified on February 02, 2011, at 01:53 PM