Performing a Normal (Soft) Reset on a HTC Mercury P4500

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.

Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.

  • Use the stylus to lightly press and hold the RESET button on the bottom of your device.
HTC Hermes Button Location

Performing a Hard Reset on a HTC Mercury P4500

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.

Caution if you perform a full reset, your HTC Mercury P4500 returns to its default settings and looses all information that is not recorded in ROM.

  • Press and hold the Left SOFT KEY and Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device.
  • You will be presented with a menu saying 'press R to reset, X to exit', if you press R Your device will be set back to factory default settings. (The L/R soft keys are the "- -" keys just above the start and OK buttons)
HTC Hermes Button Locations

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Page last modified on January 04, 2013, at 11:42 AM