Performing a Normal (Soft) Reset on a HTC Jade

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.

Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.

To perform a soft reset

  • Pull out the stylus.
  • Remove the back cover.
  • Use the stylus to press the reset button located at the bottom of the back side of the device. Your device will restart and display the home screen.
HTC Jade Reset Button Location

Performing a Hard Reset on a HTC Jade

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.

Caution if you perform a full reset, your HTC Jade returns to its default settings and looses all information that is not recorded in ROM.

To perform a hard reset

  • With the power off, press and hold the VOLUME DOWN and ENTER (round navigation key), then press the POWER key.
HTC Jade Enter Button Location
HTC Jade Volume Button Location
  • Continue holding these buttons until you see the following message on the screen:
HTC Jade Screen Output
  • Release the VOLUME DOWN and ENTER, and then press the VOLUME UP key to perform the hard reset or any other button to cancel.

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Page last modified on February 02, 2011, at 01:53 PM