Performing a Normal (Soft) Reset on a HTC Imagio

A normal reset is sometimes called a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.

Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.

To restart your phone:

  • Pull out the Stylus.
  • Remove the back cover.
HTC Topaz Reset Button Location
  • Use the Stylus to press the Reset Button located at the left side of the open back panel.
HTC Topaz Reset Button Location
  • The phone will restart.

Performing a Hard Reset on a HTC Imagio

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM (Random Access Memory).

Caution if you perform a full reset, your HTC Imagio returns to its default settings and looses all information that is not recorded in ROM (Read Only Memory).

The most convenient way to do a factory reset is via the phone settings. To perform a hard reset from phone settings:

  • Click Start > Settings > All the Settings > System
  • From here, tap Memory then Clear Storage
  • Enter 1234, tap OK and finally Yes to confirm.

To perform a hard reset using the phone buttons:

  • Turn the phone off.
  • Press and hold the Volume Down Button, End/Power Button and the the Talk/Send key until this screen is shown:
HTC Topaz Reset Button Location
  • Release the Buttons.
  • Press the VOLUME UP button to restore the operating system to the factory default configuration or
  • Press the VOLUME DOWN button to restore the factory default configuration and remove any operator customization, or press any other button to cancel the reset.

Having Problems With Your HTC? As leading HTC Repair Specialists, We are dedicated to the repair, service and parts supply for HTC Smart Phones Contact Us HTC Repairs and HTC Parts

Page last modified on January 03, 2013, at 02:57 PM