Performing a Normal (Soft) Reset on a HTC Imagio

A normal reset is sometimes called a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.

Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.

To restart your phone:

  • Pull out the Stylus.
  • Remove the back cover.
HTC Topaz Reset Button Location
  • Use the Stylus to press the Reset Button located at the left side of the open back panel.
HTC Topaz Reset Button Location
  • The phone will restart.

Performing a Hard Reset on a HTC Imagio

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM (Random Access Memory).

Caution if you perform a full reset, your HTC Imagio returns to its default settings and looses all information that is not recorded in ROM (Read Only Memory).

The most convenient way to do a factory reset is via the phone settings. To perform a hard reset from phone settings:

  • Click Start > Settings > All the Settings > System
  • From here, tap Memory then Clear Storage
  • Enter 1234, tap OK and finally Yes to confirm.

To perform a hard reset using the phone buttons:

  • Turn the phone off.
  • Press and hold the Volume Down Button, End/Power Button and the the Talk/Send key until this screen is shown:
HTC Topaz Reset Button Location
  • Release the Buttons.
  • Press the VOLUME UP button to restore the operating system to the factory default configuration or
  • Press the VOLUME DOWN button to restore the factory default configuration and remove any operator customization, or press any other button to cancel the reset.

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Page last modified on January 03, 2013, at 02:57 PM