Performing a Normal (Soft) Reset on a HTC HD2

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.

Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.

To perform a soft reset

  • With your thumb or finger, open the back cover by lifting up from the left side of the cover.
  • The RESET button is located at the bottom left below the battery compartment and SIM card slot. Use a small object with an

unsharp, pointed tip such as a toothpick to press the RESET button.

  • Your phone restarts and displays the Home screen.
HTC HD2 Reset Button Location

Performing a Hard Reset on a HTC HD2

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.

Caution if you perform a full reset, your HTC HD2 returns to its default settings and looses all information that is not recorded in ROM.

To perform a hard reset

  • With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
HTC HD2 Volume Button Location
HTC HD2 Volume Button Location
  • Continue holding the VOLUME UP and VOLUME DOWN buttons until you see the following message on the screen:
HTC HD2 Screen Output
  • Release the VOLUME UP and VOLUME DOWN buttons. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

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Page last modified on February 02, 2011, at 01:52 PM