Performing a Normal (Soft) Reset on a HTC Droid Eris

A normal reset is sometimes referred to as a soft reset. A normal reset stops all running applications but does not erase any programs or saved data.

Caution be sure to save any unsaved data before performing a normal reset since a normal reset erases all unsaved data.

  • To perform a Soft Reset, simply turn the device on and off.
  • If the device is unresponsive then remove and replace the battery.

Performing a Hard Reset on a HTC Droid Eris

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM (Random Access Memory).

Caution if you perform a full reset, your HTC Droid Eris returns to its default settings and looses all information that is not recorded in ROM (Read Only Memory).

The most convenient way to do a factory reset is via the phone settings. To perform a hard reset from phone settings:

  • Press Home then Menu to gain access to the Settings.
  • From here, tap Security then Factory Data Reset.
  • Tap Reset Phone and finally Erase Everything.

To perform a hard reset using the phone buttons:

  • Turn the phone off.
  • Press and hold the Volume Down Button and the the Send Button.
  • While these are both down, press the End/Power Button. Wait for the Three Android images.
  • Follow the instructions on the screen.

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Page last modified on January 03, 2013, at 02:40 PM